To fulfil our obligation to our landlord clients, we are required to thoroughly evaluate all rental applications.
We know that this is a very stressful time for applicants and we will always endeavour to complete the process as speedily as possible, with the understanding that we cannot in anyway compromise our processes.
Our goal is to process all rental applications within 1 business day, but we are dependant on speaking to third parties and contacting them is sometimes difficult. All rental applicants should, however, be informed of the outcome of their application within 2 business days at the latest.
Our evaluation process includes confirming their identity and fulfilling the 'know your client' FICA (Financial Intelligence Centre Act 38 of 2001) requirements, as well as evaluating their ability to afford the property (to minimise the risk of them falling into arrears). We also follow up with previous landlord/agent references to ascertain their previous rental history and behaviour, and last we need to check their credit history to make sure they are financially sound and responsible.
To find out more about the process we follow in processing rental property applications, click on the links below . . .